1. From the Main Menu > Click on 'Reporting' > Transaction Reports
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2. Select the Batch Range you need as well as the number of Entries you want to populate the view.
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3. Select the Batch date that the Transaction you want to Refund is in.
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4. Click on the Drop Down Menu next to the Transaction you want to Refund and Click on Refund
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5. Select your Refund Type
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6. Select your Refund Options
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7. Click on the 'Add Item' button and Select the Items you're returing. Once finished, click on the 'Save' button
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8. Click on the Process Refund button to complete.