1. From the Main Menu > Authorize.Net > Transactions > Select your Search Method
-----------------------------------------------------------------------------------------------------------------------------
2. Once Open, Double Click on the Transaction you want to Refund.
----------------------------------------------------------------------------------------------------------------------------
3. Click on the Refund button at the top right of the screen.
---------------------------------------------------------------------------------------------------------------------------
6. Choose your Refund Options from the Refund Transaction window and then click on the 'Process Refund' button.
If you want the client to receive a receipt of this Refund, please be sure to check the box below.
-----------------------------------------------------------------------------------------------------------------------------------------
7. Fill out the Credit Memo / Return Receipt. Be sure that the totals match as the Refund cannot exceed the original amount.
Click on 'Process Return' when done.
---------------------------------------------------------------------------------------------------------------------------------
8. Once Transaction has been approved, click on 'Close' to complete.