Help Desk

How do I Delete a Stored Payment Method?

You must have the CIM Service enabled through your Authorize.Net account to be able to delete stored payment information.

** PLEASE NOTE ** - Payments records cannot be deleted if they are tied to a Scheduled Payment in EzSchedule.  Please delete the Payment Schedule first.

To Delete a Stored Payment profile for an existing customer, you must complete the following steps:

1. Click on EzCustomer located on the Home Screen

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2. Select the Customer you wish to Delete the Stored Payment Method for from the menu to the left (Sample)

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3.  Click on 'Delete CIM Profile'

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4.  Click on 'Yes' on Confirm Delete